Banking Services and the Consumer (RLE: Banking & Finance)

Banking Services and the Consumer (RLE: Banking & Finance)
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258
By:"Consumer Focus,"
"Business & Economics"
Published on 2012-05-31 by Routledge

The consumer interest in competition between \u003cb\u003ebanking services\u003c/b\u003e is two-fold: (i) \u003cbr\u003e\ncompetition should provide a wide range of choice of services aimed at meeting \u003cbr\u003e\nconsumers' needs; (ii) the pressures of competition should ensure that services \u003cbr\u003e\nare ...

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This report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing. There are special sections on Northern Ireland and Scotland and on bank executor and trustee work – all from a consumer perspective. It is based on the findings of two surveys of consumer attitudes to banking services and evidence from the banks and building societies themselves.

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